8basa Terms & Conditions

These Terms & Conditions ("Terms") apply to the use of the 8basa platform and all its services. By accessing the 8basa website, creating an account, or using any of its services, you are considered to have read and accepted these Terms in full.

If you do not agree with any part of these Terms, please refrain from using 8basa's services. These Terms are written in Bengali and apply specifically to users residing in Bangladesh.

8basa operates as a safe and reliable platform. We use SSL encryption and fair play technology to keep every user's experience secure.

2.1 Eligibility Requirements

The following conditions must be met to open an account on 8basa:

• You must be at least 21 years of age.
• You must be a legally competent adult who is able to enter into contracts.
• Only one account per person is allowed. Creating multiple accounts is prohibited.
• All information provided at the time of registration must be true, accurate, and complete.

2.2 Account Security

It is your sole responsibility to keep your account password and login details completely confidential. Any unauthorised use of your account must be reported to the 8basa support team immediately.

• Sharing your login details with any third party is prohibited.
• Use only the 8basa Login page to access your account.
• If you need to update your account information, please contact the support team.

2.3 Identity Verification

8basa may at any time request verification of a user's identity, age, or financial information. If the required documents are not provided, the account may be temporarily suspended. This process is carried out to maintain platform security and protect users.

3.1 Deposit Methods

8basa currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank)

3.2 Withdrawal Process

After receiving a withdrawal request, 8basa generally completes processing within 1 hour. Please keep the following in mind when making a withdrawal:

• Withdrawal requests can only be made using the same method that was used for the deposit.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirements of any active bonus have been met.
• The account used for the deposit and the account used for the withdrawal must belong to the same person.
• 8basa never shares any bank or mobile account details with third parties.

3.3 Failed Transactions

If a transaction fails or there is an unusual delay, please contact our support team immediately. 8basa is committed to resolving any transaction-related issues promptly.

4.1 Welcome Bonus

8basa offers an attractive welcome bonus for new members. A 150% bonus is available on the first deposit, up to a maximum of ৳8,000.

4.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. Wagering is calculated based on the bonus amount only — not on the deposit amount.

4.3 Bonus Usage Terms

• Each user is eligible for the welcome bonus only once.
• If a bonus is declined, that same bonus cannot be claimed again later.
• Creating multiple accounts to claim bonuses is strictly prohibited and may result in account termination.
• 8basa may offer special promotions to existing members from time to time. Separate terms and conditions will apply to each such offer.
• 8basa reserves the right to modify, suspend, or cancel any bonus offer.

4.4 VIP Program

The 8basa VIP program has four tiers:

• Bronze: weekly cashback up to 0.4%
• Silver: weekly cashback up to 0.8%
• Gold: weekly cashback up to 1.1%
• Platinum: weekly cashback up to 1.5%

By playing regularly, you will automatically be promoted to a higher tier. Additional benefits and special offers apply at each tier.

5.1 General Betting Rules

All betting and gaming activities on 8basa are governed by the following general rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If the outcome of a game is unclear due to a technical error, 8basa reserves the right to void that round.
• Each game has its own rules, which are displayed within the game.
• 8basa uses independently verifiable Random Number Generator (RNG) technology across all games to ensure fair play.

5.2 Sports Betting

8basa offers betting on cricket, football, kabaddi, and various other sports. The following applies to sports betting:

• Market and odds information is subject to change; the odds at the time a bet is confirmed are final.
• If an event is postponed or cancelled, 8basa will determine the outcome of the bet in accordance with the applicable rules.
• If an unusually large volume of bets is detected on an event, 8basa reserves the right to review those bets.

5.3 Casino Games

All casino games — including live casino, slots, blackjack, and fishing games — are powered by 8basa's partner game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others). The specific rules of each game are displayed within the game.

The following activities are strictly prohibited on the 8basa platform and may result in permanent account closure if detected:

• Operating multiple accounts for the purpose of abusing bonuses.
• Fraud, hacking, or attempting to access another person's account without authorisation.
• Using any software, bot, or script to manipulate game outcomes.
• Using the platform for money laundering or any illegal financial activity.
• Opening an account under a false identity or using another person's information.
• Attempting to disrupt the security or functionality of the platform.
• Operating an account on behalf of a minor.

8basa reserves the right to freeze an account and withhold funds without prior notice if suspicious activity is detected.

7.1 Suspension by 8basa

8basa may temporarily or permanently suspend any account in the following circumstances:

• Any breach of these Terms.
• Failure to complete identity verification or provision of false information.
• Suspicious or unusual financial activity.
• Technical issues or security risks.

7.2 Account Closure by the User

You may close your account at any time by contacting the 8basa support team. If any outstanding wagering requirements have not been met at the time of closure, the relevant bonus portion will be forfeited. However, the original deposited funds will be returned subject to applicable conditions.

8basa is deeply committed to responsible gaming. We believe entertainment should be enjoyed, but never at the cost of financial or mental harm.

• 8basa provides users with the ability to set deposit limits, betting limits, and session limits.
• If you feel that your gaming habits are getting out of control, please let our support team know.
• You can take a break from the platform for a set period by using the self-exclusion feature.
• Online betting is a financially risky activity. Only wager an amount you can afford to lose.

For more information on responsible gaming, visit our Responsible Gaming page.

8basa treats the privacy of users' personal information with the utmost importance. How your information is collected, stored, and used is described in detail in our Privacy Policy.

• 8basa never sells your personal information to third parties.
• All data is kept secure using SSL encryption technology.
• Information required for payment processing is shared only with authorised payment gateways.
• You have the right to request a review, correction, or deletion of your data.

8basa does not accept any liability in the following situations:

• Loss caused by the user's own negligence or violation of the terms and conditions.
• Any issues caused by interruption of internet connection.
• Disruptions caused by technical errors from third-party game providers.
• Uncontrollable circumstances (force majeure) such as natural disasters, cyber attacks, etc.

The 8basa platform is provided on an "as-is" basis. We always strive to deliver the highest quality service, however we cannot guarantee uninterrupted service.

8basa reserves the right to change, amend or update these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

• In the case of significant changes, 8basa will notify users via email or through a notice on the platform.
• Continued use of the platform after updated terms and conditions are published will be considered as your acceptance of the new terms.
• It is your responsibility to regularly check this page to stay informed about the latest version of the terms and conditions.

If you have any questions or uncertainties about these terms and conditions, please contact the 8basa support team:

• Instant support is available 24/7 via live chat.
• Email: [email protected]
• Support is provided in both Bengali and English.

If you have difficulty understanding any part of these terms and conditions, please contact us before making a decision. We are always ready to assist you in clear and simple language.